Privacy Policy – MJ77 Com Pakistan Betting Platform

1. Introduction

This Privacy Policy explains how mj77 com collects, uses, stores and protects the personal information of users who register and interact with the platform. By creating an account on mj77 com, you confirm that you have read and understood this Privacy Policy and agree to the practices described within it.

mj77 com is committed to protecting the privacy of every registered user. We understand that our players trust us with sensitive information — including identity documents, financial data and betting activity — and we treat that responsibility with the seriousness it deserves. This policy is written to be as clear and straightforward as possible because we believe you deserve to know exactly what happens with your data.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which reference how personal data intersects with account management and player protection tools.

If you have any questions about this policy that are not answered here, you can contact our customer support team directly. We aim to respond to all privacy-related enquiries within 5 business days.

2. Data We Collect

mj77 com collects personal information in three main ways: information you provide directly, information collected automatically through your use of the platform, and information received from third-party services such as payment processors and identity verification providers.

Information You Provide Directly

• Registration details: Your full name, date of birth, email address, mobile phone number and chosen username when you create your account.
• Identity verification documents: A copy of a government-issued ID such as a CNIC, passport or driving licence when requested for account verification or withdrawal processing.
• Payment information: Your JazzCash or Easypaisa account number, bank account details, or card information provided at the time of deposit or withdrawal. Note that card and bank details are passed directly to our payment processor and are not stored on mj77 com servers in unencrypted form.
• Communication records: Any messages, emails or chat logs exchanged with our customer support team.
• Responsible gaming preferences: Deposit limits, session limits, cooling-off requests and self-exclusion requests you submit through your account settings.

Information Collected Automatically

• Device and technical data: IP address, browser type, operating system, device model, screen resolution and unique device identifiers.
• Usage data: Pages visited, features used, time spent on the platform, session length, click behaviour and navigation paths.
• Betting and gaming activity: All bets placed, markets accessed, game history, bonus claims and withdrawal requests made through your account.
• Cookie and tracking data: Session cookies, preference cookies and analytics identifiers. Full details are provided in the Cookies section below.

Information From Third Parties

• Payment processors: Transaction status, reference numbers and payment method verification results received from JazzCash, Easypaisa, Raast and banking partners.
• Identity verification services: Confirmation results from document verification providers used to validate your CNIC or passport during KYC checks.
• Fraud and AML screening: Risk scores and flags from anti-fraud and anti-money laundering screening services used to protect all platform users.

3. How We Use Your Data

mj77 com uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first notifying you and, where required, obtaining your consent.

Where we rely on your consent for any data processing activity — such as sending you promotional emails about upcoming PSL odds boosts or new platform features — you have the right to withdraw that consent at any time. You can manage your communication preferences from within your account settings or by contacting support.

4. Payment Data & PKR Transactions

All deposits and withdrawals on mj77 com are processed in PKR. We support JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. The way we handle payment data is designed to minimise the amount of sensitive financial information stored on our own systems.

When you make a deposit using JazzCash or Easypaisa, the transaction is processed directly through the respective payment gateway. mj77 com receives a transaction reference and confirmation of payment status — we do not receive or store your full JazzCash or Easypaisa PIN or password at any point.

For bank transfers, the account number you provide for withdrawal purposes is stored in encrypted form and linked to your verified account. This ensures that withdrawals can only be sent to a bank account that has been confirmed as belonging to you — protecting both you and the integrity of the platform.

Payment Data Retention

Transaction records — including deposit amounts, withdrawal amounts, payment method references and timestamps — are retained for a minimum of five years in line with standard financial record-keeping obligations. These records are used for dispute resolution, audit purposes and compliance with anti-money laundering requirements.

5. Cookies & Tracking Technologies

mj77 com uses cookies and similar tracking technologies to make the platform work properly, remember your preferences and understand how users navigate the platform so we can keep improving it. This section explains the types of cookies we use and what each one does.

Types of Cookies We Use

• Essential cookies: These are required for the platform to function. They manage your login session, keep your account secure during a browsing session and remember your active language preference. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: These remember choices you have made — such as your preferred deposit method or the markets you follow most frequently — so you do not have to re-enter them on every visit.
• Analytics cookies: We use anonymised analytics to understand which pages and features are used most, where users encounter friction and how platform performance can be improved. This data does not identify you personally — it is aggregated across all users.
• Security cookies: These help us detect and prevent fraudulent login attempts, unusual account activity and automated bot access to the platform.

Managing Cookies

You can control cookie settings through your browser's privacy settings. Blocking all cookies will affect the functionality of mj77 com — in particular, essential cookies must be enabled for you to log in and use your account. If you clear your browser cookies, your session will end and you will need to log in again on your next visit.

6. Data Sharing & Third Parties

mj77 com does not sell your personal data. We do not share your information with third-party marketing companies, data brokers or advertising networks. The only circumstances in which we share your data with external parties are the following.

• Payment processors: JazzCash, Easypaisa, Raast and our banking and card processing partners receive the payment information needed to process your transactions. Each of these providers operates under their own privacy policy and is responsible for protecting the data they handle.
• Identity verification providers: When we request KYC documents from you, those documents may be processed by a specialist identity verification service. These providers are contractually bound to handle your documents securely and use them only for the purpose of verifying your identity for mj77 com.
• Fraud and AML screening services: Transaction data and behavioural signals may be shared with fraud prevention and anti-money laundering screening services to protect the platform and all users from financial crime.
• Legal and regulatory requirements: We may be required to disclose personal data in response to a lawful request from a competent authority. In such cases, we will disclose only the minimum information required to comply with the request.
• Business transfers: In the unlikely event that mj77 com undergoes a merger, acquisition or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications before it takes effect.

7. Data Security

mj77 com implements technical and organisational security measures appropriate to the sensitivity of the data we hold. Our approach to security is layered — we do not rely on a single control but instead combine multiple protections to reduce the risk of unauthorised access, data loss or breach.

Technical Measures

• Encryption in transit: All data exchanged between your device and the mj77 com platform is encrypted using TLS (Transport Layer Security). This means that even if data is intercepted in transit, it cannot be read by a third party.
• Encryption at rest: Sensitive data fields — including identity document details, payment account references and account credentials — are encrypted in our database. Plain-text storage of sensitive data is not permitted under our internal data handling standards.
• Access controls: Access to personal data within the mj77 com team is restricted on a strict need-to-know basis. Staff who do not require access to personal data in the course of their work cannot access it.
• Intrusion detection: We operate continuous monitoring of our systems for signs of unauthorised access, unusual data queries or suspicious administrative activity.
• Password security: Account passwords are stored as salted cryptographic hashes. Not even mj77 com staff can read your password in plain text — if you forget it, it must be reset rather than retrieved.

Your Responsibility

Security is a shared responsibility. You can significantly reduce the risk to your account by using a strong, unique password that you do not use on any other platform — including your JazzCash, Easypaisa or email accounts. Enable any additional security options available within your account settings and contact support immediately if you believe your account has been accessed without your knowledge.

8. Data Retention

mj77 com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide.

• Active account data: Retained for the full period your account remains active plus a minimum of 5 years after account closure, in line with financial record-keeping requirements.
• Transaction records: All deposit, withdrawal and betting transaction records are retained for a minimum of 5 years from the date of the transaction.
• Identity documents: KYC documents such as CNIC copies are retained for the period required to comply with our identity verification and anti-money laundering obligations, typically 5 years from account closure.
• Customer support communications: Retained for up to 3 years from the date of the interaction to allow reference in the event of a follow-up dispute or enquiry.
• Session and analytics data: Anonymised usage data is retained for up to 24 months for platform improvement purposes. Data that can identify you personally is deleted or anonymised at the end of the active account period.

When personal data is no longer required and the retention period has expired, it is securely deleted or irreversibly anonymised. We do not keep personal data indefinitely — our internal data lifecycle processes are reviewed regularly to ensure data is not held longer than necessary.

9. Your Privacy Rights

As a mj77 com account holder, you have clear rights regarding your personal data. We are committed to honouring these rights promptly and without unnecessary barriers. Here is what you are entitled to request.

• Right of access: You can request a copy of the personal data we hold about you. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. For certain data fields such as your registered name or date of birth, we may require documentary evidence before making a change.
• Right to erasure: In certain circumstances, you can request that we delete your personal data. This right is not absolute — we may be required to retain certain data to comply with legal obligations even after account closure. We will explain exactly what can and cannot be erased in response to any such request.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: You can request a copy of the data you have provided to us in a structured, machine-readable format.
• Right to withdraw consent: Where we rely on your consent to process personal data — such as for marketing communications — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
• Right to object: You can object to our use of your data for purposes based on legitimate interest, including certain analytics and platform improvement activities.

To exercise any of these rights, contact our customer support team. We will acknowledge your request within 5 business days and aim to complete it within 30 days. Some requests may take longer if they are complex — we will keep you informed throughout the process.

10. Minors & Under-18 Protection

mj77 com is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes an age declaration, and we conduct identity verification checks that include date of birth confirmation to enforce this requirement.

If we discover or have reason to believe that an account has been created by a person under 18, we will immediately suspend that account, close it and delete the personal data associated with it as quickly as practicable, subject only to any legal obligations that require us to retain certain records relating to the incident.

If you are a parent or guardian and believe that a minor in your care has created an account on mj77 com, please contact our customer support team immediately. We will investigate and take appropriate action as a matter of urgency. We take this issue very seriously and will cooperate fully to resolve it promptly.

11. Changes to This Privacy Policy

mj77 com may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or the introduction of new platform features that involve processing personal data in new ways. The "Last updated" date at the top of this page will always show when the most recent revision was made.

When we make material changes to this policy — meaning changes that significantly affect how we handle your personal data or your rights — we will notify registered account holders via their registered email address. We will also display a notice on the platform for a reasonable period after any significant update so that users who visit the platform are aware of the change.

We encourage you to review this Privacy Policy periodically so you are always aware of how your data is being handled. If you continue using mj77 com after a change to this policy has been communicated, that continued use constitutes your acceptance of the updated policy. If you do not agree with a change, you should contact support to discuss your options before the change takes effect.

12. Contact & Privacy Enquiries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to report a privacy concern, please contact the mj77 com customer support team. We have a dedicated process for handling privacy-related enquiries and will always respond promptly.

You can reach our support team through the live chat feature available within your account, or by emailing us at the address listed in the footer of this page. When submitting a privacy request, please include your registered username and a clear description of your request so we can handle it as efficiently as possible.

For general questions about your account, deposits, withdrawals or betting rules, our FAQ page covers the most common topics and may be able to answer your question without the need to contact support directly.